Shipping Policy

At GLOWLIS, we strive to process and ship all orders as quickly as possible. Please allow up to 48 business hours for order processing before your shipment is dispatched. During periods of high demand, holidays, promotional events, or unforeseen circumstances, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please note that tracking updates may take 24–72 hours to appear after the shipment has been dispatched.

Estimated delivery times are as follows:

• United States: approximately 7 business days
• Canada: approximately 7 business days
• United Kingdom: approximately 7 business days
• Australia: approximately 7 business days
• New Zealand: approximately 7 business days
• European Union: approximately 7 business days
• Rest of the World: approximately 7–12 business days

The delivery times above are estimates only and should not be considered guaranteed. Actual delivery times may vary depending on the destination, customs procedures, local carriers, weather conditions, public holidays, or other circumstances beyond our control.

Due to the global nature of our logistics network, certain destinations may occasionally require a few additional business days for delivery because of customs inspections, transportation delays, regional disruptions, or other operational factors. We appreciate your patience should such delays occur.

Customers are responsible for providing accurate shipping information at checkout. GLOWLIS is not responsible for delays, additional shipping costs, or undeliverable packages resulting from incorrect or incomplete shipping addresses provided by the customer.

Once an order has been shipped, we are unable to modify the shipping address or cancel the order. If a package is returned due to an incorrect address, refusal of delivery, or failure to collect the shipment, any additional shipping costs incurred may be deducted from any eligible refund.

If you have any questions regarding your order or shipping, please contact our customer support team at info@glowlisbeauty.com. We are always happy to assist you.